Terms of Use

General agreement

We, SavTravv, run a website called SavTravv Hotels, which is a platform where customers can send us their existing or proposed hotel booking details, and we will in turn try to find the best value hotel room that beats the quote provided to us by the customer.

The following terms and conditions govern use of the SavTravv Hotels website and content, services and products available at or through the website, including, but not limited to, SavTravvHotels.com and its sub-domains, (together, the "Website"). The Website is owned and operated by SavTravv. The Website is offered subject to your acceptance without modification of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published (collectively, the “Agreement”).

Please read this Agreement carefully before using the Website. By accessing or using any part of the Website, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services.


Customers

Fees

On SavTravv Hotels, we aim to beat all genuine customer quotes for hotel rooms. The customer will be asked to pay a NZ$10 service fee only after we have shown them that we can beat the room rate that they have found, by more than the cost of our fee. If the customer agrees to pay the fee in exchange for us providing them with booking instructions, the fee will not be refunded unless extenuating circumstances apply, and at our full discretion.

Guarantees

We guarantee that we will beat any room rate that you find. Simple! You only pay us if we can beat your room rate by more than NZ$10.

Refunds

If a refund is approved under extenuating circumstances, we only refund a maximum of your fee. We do not insure or reimburse hotel stays, fees, taxes or any other charges relating to travel. We highly suggest purchasing travel insurance to protect against mistakes, misadventure and misfortune.

Affiliate Links and Commission

SavTravv Hotels may make commission for purchases made through links sent or otherwise provided to you for you hotel booking. We will disclose this to you on an individual basis should such a link enable us to collect a commission. Note that such collection does not affect our integrity and we are solely focused on finding you the best price for your hotel room that beats the quote that you have provided to us. We guarantee that these links will not mean that you pay more than you would if the link was not commission based.

Changes

SavTravv Hotels reserves the right, at its sole discretion, to modify any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. SavTravv Hotels may also, in the future, offer new features and/or services, which shall be subject to the terms and conditions of this Agreement.

Termination

SavTravv Hotels may terminate your access to the Website at any time, with or without cause or notice, effective immediately. If you wish to terminate this Agreement, you may simply discontinue using the Website. All provisions of this Agreement, which by their nature should survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Warranties

The Website is provided “as is”. SavTravv Hotels and its associates hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither SavTravv Hotels nor its associates, make any warranty that access to the Website will be continuous or uninterrupted. You understand you use the Website at your own discretion and risk.

Liability

In no event will SavTravv Hotels, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to SavTravv Hotels under this agreement. SavTravv Hotels shall have no liability for any failure or delay due to matters beyond their reasonable control.

Representation

You represent and warrant that (i) your use of the Website will be in strict accordance with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the country in which you reside) and (ii) your use will not infringe or misappropriate the intellectual property rights of any third party.

Content

By submitting any stay information ("Content") to SavTravv Hotels for inclusion on the Website, you grant SavTravv Hotels a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content for the purposes of travel advice, marketing, sales, and data analysis. If you want Content removed, SavTravv Hotels will assess the impact on the system and the time involved and remove content at will at its own full discretion. By submitting Content, you represent and warrant that it does not infringe proprietary rights or licenses.

Indemnity

You indemnify and hold harmless SavTravv Hotels, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.


Privacy

Cookies

As you browse SavTravv Hotels, cookies will be placed on your computer to help us collection information to make your experience better and to make SavTravv Hotels better. Cookies can also help to make your experience better by storing temporary information that you don't have to type again.

We also use various services for analytics, advertising and sales that also store cookies on your computer. These services help us learn about SavTravv Hotels, attract new users to SavTravv Hotels, and provide services to our customers in the form of hotel bookings. We use these services to make SavTravv Hotels better for everyone. 

You can disable these cookies by adjusting the appropriate settings in your browser. To learn more about how to manage cookies, visit http://www.allaboutcookies.org/ 

Personal Information Collected on this Website

Your visit to our website, all information submitted via forms, and fee transactions are protected by a secure connection and we use all reasonable efforts to protect our servers and your information transmission.

Personal information collected on this website is gathered through our "subscribe to newsletter" form, and from using our price beat service. We collect this personal information so that we can offer you our service, send you newsletters, respond to enquiries, comments, and questions.

Under no circumstance will we rent or sell your personally identifiable data to third parties. However, we may disclose your personal information if required to do so by law, including by search warrant, subpoena, or court order. We may also share your personal information with third parties where it may assist us with being able to provide you with our service.

By submitting any stay information ("Content") to SavTravv Hotels for inclusion on the Website, you grant SavTravv Hotels a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content for the purposes of travel advice, marketing, sales, and data analysis. If you want Content removed, SavTravv Hotels will assess the impact on the system and the time involved and remove content at will at its own full discretion. By submitting Content, you represent and warrant that it does not infringe proprietary rights or licenses.

As discussed below, we also collect non-personally identifiable information on this website. However, we do not merge any of the personal information collected with anonymous data collected on our website. No personal information is collected on this website from visitors who browse only.

Non-Personally Identifiable Data Collected on this Website 

We collect and store in server logs non-personally identifiable information, including but not limited to browser type, IP address, operating system, the date and time of visits, the pages visited on the site, time spent viewing the site, and return visits to the site. We also use Google Analytics and Squarespace Analytics, services that record non-personally identifiable data such as browser type, operating system, the date and time of a visit, where visitors came from, the pages visited on this website, the time spent viewing site, where visitors went when they left the site, and return visits to the site.

We aggregate this non-personally identifiable data to better understand how visitors use our site, and to help manage, maintain, and report on use of our website. We store IP addresses for fraud detection and prevention purposes.

We may share this non-personally identifiable data with third parties for the limited purpose of reporting on use of our website, or to comply with applicable law. We also may share this data with our service providers. We do not rent, sell or share any non-personally identifiable data collected on this website with third parties for marketing purposes.

Third Party Content, Links, and Plugins

This site also contains links to other websites not owned by SavTravv Hotels. Please be aware that we are not responsible for the privacy practices of those, or any other, sites.

This site also offers you the ability to interact with social plugins from social media sites, such as Facebook, Twitter and Instagram. These social media sites may receive data when you visit SavTravv Hotels. In some cases, SavTravv Hotels may know that you clicked on a social plugin such as a Facebook Like button, or receive other information from the social media sites. Similarly, if you have previously provided personally identifiable information to a third-party operating a plugin on this website, then this third-party may recognise you on this website. Your use of social media plugins is subject to each social media site's privacy policy, which may be different from ours, so please read these policies carefully to understand their policies and your options. As with linked sites, SavTravv Hotels has no control over the information that is collected, stored, or used by social network plugins.

Updates

You can update your personal information held by us at any time by emailing us at ask@savtravvhotels.com. This includes your name, email, password, and any personal and other identifying information.

Changes to Our Privacy Policy

As SavTravv Hotels and our services evolve, this Privacy Policy may be revised to reflect those changes. We reserve the right to amend this Privacy Policy at any time, for any reason. Notices of such amendments will be posted as an updated Privacy Policy on this website, and an update date will be indicated. Users are encouraged to check our site frequently to review the current Privacy Policy in effect.

 

If you have any questions about the terms above, please feel free to email us at ask@savtravvhotels.com.

Last Updated: 4 January 2017